Refund policy

• Customers can request a return or refund within 7 days of receiving their order only if the product is defective, damaged, or an incorrect item has been delivered due to our mistake.

• Please contact us within 7 days of delivery and provide clear photos or videos showing the issue.

• If the product is exactly as shown and described on our website, returns or refunds will not be accepted simply due to a change of mind or personal preference.

• Any return or refund request made after the 7-day period will not be accepted.

Your satisfaction matters to us. Thank you for shopping with Shoping Crave!